privacy policy

Who we are

D-Lab is a community interest company committed to helping individuals in the communities we work within by providing affordable to access to tools, education, and desk rental. Sometimes we need to store data on individuals that are using our services so that we can contact them regarding bookings, news, and events information.

We do not profit financially from the data that we store and we never share data with other businesses for marketing purposes.

In this privacy policy we outline how we collect and store data and how we ensure it is protected at all times.

Data we collect

COOKIES

What are cookies?

Cookies are small text files that are placed on your computer, smartphone or other device when you access the internet.

Why are cookies essential to the D-Lab website?

This website, along with many others, uses cookies. Cookies let users navigate around sites and (where appropriate) let us tailor the content to fit the needs of our site's visitors. Without cookies enabled we can't guarantee that the website and your experience of it are as we intended it to be.

None of the cookies we use collect your personal information and they can’t be used to identify you.

Types of cookies
The length of time a cookie stays on your device depends on its type. We use two types of cookies on our websites.

Session cookies are temporary cookies which only exist during the time you use the website (or more strictly, until you close the browser after using the website). Session cookies help our websites remember what you chose on the previous page, avoiding the need to re-enter information. 

Persistent cookies stay on your device after you’ve visited our website. For example, if you tick the 'Remember my ID' box when you log into your booking form a persistent cookie will be used so that the site remembers your choice the next time you use it. Persistent cookies help us identify you as a unique visitor but don’t contain information that could be used to identify you to another person.

At D-Lab we use cookies in the following ways:

If you login when making a machine booking cookies will keep track of what you have booked. When you revisit the site the cookie will allow us to know that you already have items in your cart or have made a booking in the past. This means you will not always have to login to make bookings.

GOOGLE ANALYTICS

When someone visits D-Lab.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Google Analytics data allows us to monitor the location of the users of our website so that we can assess the local and national interest in our services.

wifi

When you use the WiFi at D-Lab you MAC address will be available to the system administrator for the duration of your connection. We do not store any information or track your behaviour when accessing the Internet at our sites. We do not monitor your activity or have the ability to monitor your activity when connected to our WiFi. 

Third parties

MAILCHIMP

As part of the registration process for our monthly e-newsletter, or our membership we collect personal information. We use that information for a couple of reasons: to tell you about events or news you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Ed Fish or David Kirkland.

ACUITY SCHEDULING

When you make a booking or sign up as a member we use a third-party provider Acuity Scheduling. Through this application we gather data about your bookings, your name, address, email, and telephone number. This data is stored securely on Acuity database, Google Drive, and via email. This data is never shared with third parties and can be deleted at your request at any time. For more information on Acuity’s privacy policy please see https://acuityscheduling.com/privacy.php

google drive

We store your name, telephone number, and address on a private google drive account that can be accessed only by our  data controller David Kirkland and our two data officers, Linda Kirkland and Edward Fish. We collect this data when you sign up to an event or workshop. 

google CALENDAR

When you book a machine or a meeting room your name will be stored on our private google calendar which can only be accessed by our data controller and officers. 

Access to your data

Under GDPR legislation you have the right to access and amend any personal data that we hold. To view, amend, or delete personal information please email info@d-lab.co.uk or fill out the contact form below. 

Changes to this policy

D-Lab reserves the right to change this privacy notice at any time. If we make changes to the privacy notice you will be contacted before the changes take effect. This privacy notice will be reviewed in 12 months time in April 2019 or by request. 

 

request to view, amend, or delete data we hold on you

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